> ## Documentation Index
> Fetch the complete documentation index at: https://launchdarkly-preview.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Using flag triggers with New Relic One

> This topic explains how to use LaunchDarkly's trigger feature with New Relic One.

> For the complete documentation index, see [llms.txt](/llms.txt). For the full documentation snapshot, see [llms-full.txt](/llms-full.txt).

<Note title="Flag triggers are available to customers on select plans">
  Flag triggers are only available to customers on select plans. To learn more, [read about our pricing](https://launchdarkly.com/pricing/). To upgrade your plan, [contact Sales](https://launchdarkly.com/contact-sales/).
</Note>

## Overview

This topic explains how to use LaunchDarkly's trigger feature with New Relic One. For example, you can create a policy in New Relic One that uses a LaunchDarkly trigger to toggle a flag's targeting on or off if a performance metric drops below a certain threshold.

## Prerequisites

In order to complete this topic, you must meet the following prerequisites:

* You must have a feature flag with a trigger. To learn more about creating triggers, read [Creating flag triggers](/home/releases/triggers-create).
* You must have access to the trigger's URL, which you copied and saved during the trigger creation process. To learn more, read [Flag trigger security](/home/releases/triggers#flag-trigger-security).
* You must have an existing [New Relic One](https://one.newrelic.com/) account.

## Connect a flag trigger to New Relic One

Connecting a LaunchDarkly trigger to New Relic One takes two steps.

You must:

1. Create a webhook-type notification channel in New Relic One with your trigger URL, and
2. Connect that webhook to a New Relic One policy.

### Set up a JSON template in New Relic One

First you must configure a JSON template to use the LaunchDarkly trigger.

To configure the template:

1. Log in to New Relic One.
2. Navigate to "Alerts & AI" and find the "Notification Channels" section in the sidebar.
3. In the "Notification Channels" section, click **+ New Notification Channel**.
4. Select **Webhook** as the channel type.
5. Paste the LaunchDarkly trigger URL into the "Base URL" field.
6. Click **Create Channel**.

### Connect the webhook to a New Relic One policy

After you create the webhook notification channel in New Relic One, you must connect it to a policy in order for the LaunchDarkly trigger to perform actions on the flag.

1. Under "Alerts & AI," navigate to "Policies."
2. Select the policy you wish to connect to the trigger.
3. On the policy's "Notification channels" tab, add your newly-created webhook channel.

## Test the trigger configuration

After you create a trigger in New Relic One, you can verify that it has connected to LaunchDarkly correctly.

To test the trigger:

1. Navigate to the configuration for the webhook notification channel you set up in New Relic One.
2. Click **Send a test notification** at the bottom of the page. A popup with a response code appears.
3. Navigate back to the flag's [environment-specific settings](/home/flags/flag-settings) page in LaunchDarkly.
4. Click on the **overflow menu** on your LaunchDarkly trigger to confirm that the execution count has incremented. Sending a test notification does not trigger the flag action, so don't worry that you might toggle a flag by testing the configuration.

When the conditions of your policy are met, your flag changes will now be performed.